Multiple Accounts Background Notifications

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gc0916

09 Feb, 2011 09:25 PM via web

This comment was split from the discussion: Updates with Multiple Accounts

I have two accounts on Carbon, but only the default account is updating in the background. I receive no notifications for the second account, although there are new tweets when I check manually.

  1. Support Staff 2 Posted by Moe on 09 Feb, 2011 09:29 PM

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    Once you authorize your second account you'll need to switch off the Background Updated and switch it on again to start Background updates for the newly created account.

    In order to diagnose the problem could yo do the followings?
    Remove your second account, reauthorize it again, turn off Background Updates and Turn it on Again. Try it, and post back again for us to find out if we know what the issue is. Thanks.

  2. 3 Posted by gc0916 on 10 Feb, 2011 02:35 PM

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    Moe,

    I did as you requested: removed second account; closed and reopened Carbon; reauthorized second account; closed and reopened Carbon; disabled Run in Background; closed and reopened Carbon; enabled Run in Background.

    The problem persists: receive notifications for primary account, but not for second account. New tweets appear after manual refresh.

    Is there more I can do to help?

    Thanks.

  3. 4 Posted by gc0916 on 20 Feb, 2011 11:27 PM

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    Is there any progress on this issue?

    Thanks.

  4. 5 Posted by oakridge outdoors on 21 Feb, 2011 04:43 AM

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    I as well do not get any notifications on additional accounts. I followed the steps listed above with no change.

  5. Support Staff 6 Posted by Moe on 25 Feb, 2011 12:37 AM

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    That's been finally fixed. You'll find the fix in the next release.

  6. 7 Posted by oakridge outdoors on 11 Mar, 2011 03:13 PM

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    What is the time frame on releasing the next version with the notification fixes? What version number will that be?

    Thanks.

  7. Support Staff 8 Posted by Moe on 11 Mar, 2011 06:50 PM

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    It's going to be in the next update scheduled for March 14, v.1.2.0

  8. Moe closed this discussion on 11 Mar, 2011 06:50 PM.

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