BG Notifications Still Not working for me

Conner's Avatar

Conner

18 May, 2011 04:34 AM via web

I am running Carbon v1.2.1 on WebOS 1.4.5.
Turned off BG notifications, restarted, turned them on again and restarted. Still not getting anything while it's closed. Any suggestions?

  1. Support Staff 2 Posted by Moe on 18 May, 2011 04:46 AM

    Moe's Avatar

    Hi Conner,

    Let's test this, disable WiFi and turn on Data(3G). Turn off BG Updates, and turn it ON again and make sure you make the Frequency to 5 Minutes to ease up the test. Then close Carbon. If you give me your Twitter handle I can mention you so that we could test that. Let's do this?

  2. 3 Posted by Conner Zapata on 18 May, 2011 04:49 AM

    Conner Zapata's Avatar

    Okay, go for it. My twitter is @Conasabi

    On Tue, May 17, 2011 at 9:47 PM, Moe <
    ***@tenderapp.com> wrote:

  3. Support Staff 4 Posted by Moe on 18 May, 2011 04:58 AM

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    Just tweeted...

  4. 5 Posted by Conner Zapata on 18 May, 2011 04:59 AM

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    I got that one. So it's a problem with the WIFI?

    On Tue, May 17, 2011 at 9:58 PM, Moe <
    ***@tenderapp.com> wrote:

  5. Support Staff 6 Posted by Moe on 18 May, 2011 05:03 AM

    Moe's Avatar

    Yep, it looks like it, we should perhaps add Error Notifications for Background Updates, that way users will know if there was a connectivity problem while loading tweets in the background....

  6. 7 Posted by Conner Zapata on 18 May, 2011 05:05 AM

    Conner Zapata's Avatar

    Thanks for your help!

    On Tue, May 17, 2011 at 10:03 PM, Moe <
    ***@tenderapp.com> wrote:

  7. Support Staff 8 Posted by Moe on 18 May, 2011 05:07 AM

    Moe's Avatar

    You're very welcome, let me know if you need any further help :)

  8. Moe closed this discussion on 18 May, 2011 08:35 AM.

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