Notification when on wifi?

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miles4000

15 Jun, 2011 02:14 PM via web

I believe i saw a post that there is issues with receiving notifications when on wifi?

I have notifications & Run in background on, 30 min interval for mentions and messages.

With my multiple accounts the only time I see notifications is when a open Carbon.

  1. Support Staff 2 Posted by Moe on 15 Jun, 2011 04:11 PM

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    Does it only happen on WiFi? Does it work when on 3G/Data ? Could you confirm please? That'll help.

  2. 3 Posted by miles4000 on 15 Jun, 2011 05:54 PM

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    I'll turn off wifi and let you know.

  3. 4 Posted by miles4000 on 16 Jun, 2011 01:43 AM

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    It didn't work on 3G/Data with @mention and DM to my second account. When I open app and switched to 2nd account I then saw the 2 notifications. Also I made sure I waited over 30 minutes from the time it was sent before opening the app.

  4. 5 Posted by miles4000 on 17 Jun, 2011 03:08 PM

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    Any update regarding this issue? Its been a problem since day one with using this app. I never noticed this happening when I was using tweed on my Pre. Also I have that issue when switching to 2nd account the timeline scrolling is not working. I need to first hit the Trends button and when that frees up the scrolling,

  5. Support Staff 6 Posted by Moe on 17 Jun, 2011 03:30 PM

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    Hi, we figured where the issue is, the update will fix the notifications bug. As for switching accounts, it's still an issue that hasn't been resolved, as a work around try Account Cards instead as we fix this. Thank you for your patience and we'll update this ticket as soon as we push the update. Thanks.

  6. 7 Posted by miles4000 on 17 Jun, 2011 05:25 PM

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    Ok thanks for the update.

  7. Support Staff 8 Posted by Moe on 16 Aug, 2011 09:10 PM

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    This is now fixed. Update has been submitted.

  8. Moe closed this discussion on 16 Aug, 2011 09:10 PM.

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