Carbon lost all my accounts, can't re-authenticatr
I have about 5 accounts set up in Carbon and have been using it this way for a while. Last night when I opened Carbin I was presented with the screen asking me to add/authorize an account, as if I had never used it.
I authenticated my main Twitter account, but when I enter the 8-digit number from Twitter, I get an "invalid token" error in Carbon.
Support Staff 2 Posted by Moe on 21 Jun, 2011 01:24 AM
Losing app settings has become a problem and we're working on changing the way the app saves data.
As for authorization not working, try doing it on 3G/Data, this should not be an issue so I assume there's a problem with either Date/Time or Connectivity on the phone. Try this out and let us know how it works out.
3 Posted by rubyji on 22 Jun, 2011 02:52 AM
OK, tried re-authenticating while on my home wireless and it worked. I'm not going to have to do this again, will I?
Support Staff 4 Posted by Moe on 22 Jun, 2011 03:00 AM
That's good News. Hopefully you won't be having to do this again, this is caused by a webOS bug and it is unpredictable so we'll push an update that changes that very soon.
Apologies for the inconveniences and having to re-authenticate your accounts.
5 Posted by rubyji on 22 Jun, 2011 03:04 AM
Great. As you can imagine it takes a while when I have to log out and into
Twitter for each account.
Thanks for your help and the excellent app!