38 tweets ALWAYS

warohs's Avatar

warohs

09 Aug, 2011 04:51 PM via web

the notifier always says I've 38 tweets when it pops up. I've tried deleting my accout and re-auth. What gives? It there a way, either through USB as a "flash" drive(I have show hidden files and folders on) or through Carbon's interface to reset the counter. I've also tried restart phone. Please help.

  1. Support Staff 2 Posted by Moe on 09 Aug, 2011 05:27 PM

    Moe's Avatar

    That is not good. This is really odd and the only time we got this reported. Did you install any sort of Patches before doing this appearing?

    The best way to solve this for now would be Deleting the App and re-installing it. Looks like some parts of the DB or some Files have gone corrupted, deleting+re-installing would fix this. Try that out and update us in here...

  2. 3 Posted by warohs on 09 Aug, 2011 08:38 PM

    warohs's Avatar

    If I delete the app, Carbon, will I have to re-purchase it to get it back?

    On Aug 9, 2011 1:27 PM, Moe <***@tenderapp.com> wrote:

  3. Support Staff 4 Posted by Moe on 10 Aug, 2011 09:15 AM

    Moe's Avatar

    You won't be charged again :)

  4. 5 Posted by warohs on 10 Aug, 2011 11:50 AM

    warohs's Avatar

    Great! I tried to remove, no luck. Restarted phone, removed no problem. Re-installed, works great. Thanks for your time

    On Aug 10, 2011 5:15 AM, Moe <***@tenderapp.com> wrote:

  5. Moe closed this discussion on 16 Aug, 2011 09:06 PM.

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