Frequent loss of account settings and preferences

Mark Goldhaber's Avatar

Mark Goldhaber

18 Aug, 2011 10:37 AM via web

Periodically (2-4 times a week, on average), Carbon is forgetting every setting that I created and goes back to factory install with no installed accounts.and asking me to start/authenticate. I've taken to not setting up all of my accounts because I'm tired of putting them back in. I now only put in my two primary accounts, and don't put in any other account unless I actually need to tweet from it.

Currently running Carbon v.1.2.1 on WebOS 1.4.5.

  1. Support Staff 2 Posted by Moe on 24 Aug, 2011 03:22 PM

    Moe's Avatar

    There are certain Patches that have to do with performance and house cleaning that alter and affect Carbon's data. Although this is a webOS bug that wipes our configuration files in Carbon it usually happens in a very lower frequency, like once in a 4-6 weeks but some patches get that even further. Thanks for the report, we're still working for a solution.

Recent Discussions

09 Sep, 2011 09:37 PM
09 Sep, 2011 09:01 PM
08 Sep, 2011 06:03 AM
08 Sep, 2011 06:13 AM
31 Aug, 2011 06:48 PM