Add timeouts

Panagiotis's Avatar

Panagiotis

05 Jul, 2011 12:01 PM via web

Every now & then, I go to perform an action (post status, retweet, etc) and it just seems like Carbon goes off to la-la land. The spinner will spin forever, it will say retweeting but never says retweeted, etc. It seems like Carbon never gracefully times out. Should pick an acceptable length of time for actions to complete, and if it DOESN'T complete in that time, stop trying and present an error. It should NOT leave the current view (if posting a status, it should error out and remain in the what's happening screen with the attempted tweet still in the text box) so the user can attempt to repeat the action in hopes of success.

  1. Support Staff 2 Posted by Moe on 19 Jul, 2011 04:52 AM

    Moe's Avatar

    We have a 60 seconds timeout, we kept it that long for the users who are on edge or slow connections as their connections take longer than 30 seconds at times to perform a request. We're looking at adding a connection manager soon to tackle all those issues :)

  2. 3 Posted by Panagiotis on 19 Jul, 2011 08:10 AM

    Panagiotis's Avatar

    I figured you had something already set, but I have seen it display the spinner for several minutes. Would logs help?

  3. Support Staff 4 Posted by Moe on 19 Jul, 2011 05:34 PM

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    Definitely if you could share them :)