Error 401 when trying to save search

Joey's Avatar

Joey

20 May, 2011 04:19 AM via web

Steps to reproduce:
Click magnifying glass button from main timeline. Type in a search term, hit enter. Once the search loads, press the "+" button in the lower left hand corner. A popup appears that says:

Error
401: Could not authenticate you.

Pressing the "OK" button returns to the search but does save the search.

OS: WebOS 2.1.0
Provider: Sprint
Hardware: CDMA Pre2 (Sprint FrankenPre2)
2 twitter accounts authorized in Carbon.

I reported this via Twitter, but I figured I'd file an "official" bug report as well.

  1. 2 Posted by Joey on 20 May, 2011 06:55 AM

    Joey's Avatar

    Update:
    The error occurs whether connected over Evdo (3G) or Wifi.

  2. Support Staff 3 Posted by Moe on 20 May, 2011 10:33 PM

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    So in both the cases you get the error? So it's not a connectivity issue, thanks for the report, I'll check it out and get back to your with a fix if possible.

  3. 4 Posted by OldSkoolVWLover on 23 Jun, 2011 08:29 PM

    OldSkoolVWLover's Avatar

    same problem here, Sprint Pre on 1.4.5. Wifi and 3G, searches saved from twitter web page do sync to app no problem though.

  4. Support Staff 5 Posted by Moe on 23 Jun, 2011 11:06 PM

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    We found the source of the problem and it'll be fixed in the coming update... Thanks for the report :)

  5. 6 Posted by Josh Chambers on 23 Jun, 2011 11:08 PM

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    Excellent, thanks for the quick reply!

    -- Sent from my Palm Pre
    On Jun 23, 2011 4:06 PM, Moe <***@tenderapp.com> wrote:

  6. 7 Posted by Martin on 27 Jun, 2011 12:44 AM

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    This comment was split into a new discussion: Error 401 when Authorizing Account

    I just bought Carbon and tried to authorize: I get the Error 401 message: "Invalid / expired Token /oauth/access_Token" repeatedly. It also made my Sprint Pre crash and that's never happened in two years!

    Please advise.

  7. Support Staff 8 Posted by Moe on 16 Aug, 2011 09:10 PM

    Moe's Avatar

    This is now fixed. Update has been submitted.

  8. Moe closed this discussion on 16 Aug, 2011 09:10 PM.

  9. Josh Chambers re-opened this discussion on 16 Aug, 2011 09:27 PM

  10. 9 Posted by Josh Chambers on 16 Aug, 2011 09:27 PM

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    Awesome, thanks for keeping me up to date!



    -- Sent from my HP Veer

    On Aug 16, 2011 2:10 PM, Moe <***@tenderapp.com> wrote:


    // Add your reply above here
    ==================================================
    From: Moe
    Subject: Error 401 when trying to save search

    This is now fixed. Update has been submitted.

    View this Discussion online: http://help.carbonwebos.com/discussions/bugs/50-error-401-when-tryi...
    --

    Reply with #ignore to stop receiving notifications for this discussion.

  11. 10 Posted by Joey on 16 Aug, 2011 10:23 PM

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    Unfortunately I had to give up on WebOS and now have an Android phone, so this doesn't really help me any more.

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